- Liittynyt
- 28.10.2016
- Viestejä
- 1 884
Laitoin palautetta jonkun aikaa sitten Ezvizille tosta sarjanumerohommasta. Nyt tuli vastaus heiltä ja pyysivät lisätietoja kuvien ja sarjanumeroiden kanssa ongelmasta.
Sähköposti:
Hello,
Thank you for contacting EZVIZ Tech Team.
In order for us to better assist you, please kindly provide the following information:
1) Device 9-digit Serial Number
2) The screenshots of the related pages with the different device names visible
(If you have contacted us before and the same issue remains unresolved, please kindly offer us the previous ticket number so that we can better assist you on this.^^)
Thank you and look forward to your response.
Sähköposti:
Hello,
Thank you for contacting EZVIZ Tech Team.
In order for us to better assist you, please kindly provide the following information:
1) Device 9-digit Serial Number
2) The screenshots of the related pages with the different device names visible
(If you have contacted us before and the same issue remains unresolved, please kindly offer us the previous ticket number so that we can better assist you on this.^^)
Thank you and look forward to your response.