We are contacting you in regards to your order ********
Budbee informed us that they are not able to locate and deliver parcel ********
We are sorry to hear about what happened with your order. Unfortunately this could happen from time to time with such type of products, but no worries, we got you covered, as refund is fully eligible in these situations
I have refunded you the cost for the freight 11.00 EUR for the non delivered parcels.
I am adding @
kundeservice@netpris.dk to help with the refund for the products from order ******** and parcels ******** which will be returned to the sender if located by the carrier.
Apologies for any inconvenience caused and thank you for your understanding.
Please do not hesitate to contact us if you need any additional information or assistance