Regarding the information below on your statutory right to cancel, please note that at the time of your purchase, you consented to Nintendo beginning with the performance of its obligations immediately, before the end of the cancellation period, and you acknowledged that your right to cancel would be lost at that point.
Nintendo will not begin with the performance before Nintendo enables you start using the content. This may be before the statutory cancellation period ends.
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■Instructions for Right to Cancel (of a transaction in Nintendo Shopping Services)
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right to cancel, you must inform us (Nintendo of Europe GmbH, Goldsteinstrasse 235, 60528 Frankfurt am Main, Germany, fax number: +49 (0) 69 66 77 47 731, email:
contact@nintendo.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay and not later than 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of the reimbursement.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
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■The cancellation right expires earlier in respect of the contracts listed below:
- contracts for the supply of digital content: where we supply digital content not on a tangible medium, the cancellation right expires if we have begun our supply of the digital content after you have expressly consented that we can begin the supply before the cancellation period ends, and you have acknowledged that you lose your right to cancel the contract in this circumstance;
- service contracts: the cancellation right expires earlier if the service has been fully performed by us, the performance of the service began with your prior express consent, and you acknowledged that you lose your right of cancellation once the contract has been fully performed.
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■Model Cancellation Form
(If you want to cancel the contract please complete and return this form.)
- To Nintendo of Europe GmbH, Goldsteinstrasse 235, 60528 Frankfurt am Main, Germany, fax number: +49 (0) 69 66 77 47 731, email address:
contact@nintendo.de
I/We ( * ) hereby give notice that I/we ( * ) cancel my/our ( * ) contract of sale of the following goods( * )/for the provision of the following service ( * ):
- Ordered on( * )/received on ( * );
- Name of consumer(s);
- Address of consumer(s);
- Signature of consumer(s) (only if this form is notified on paper),
- Date:
( * ) Delete as appropriate.
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You have consented to Nintendo beginning with its performance immediately before the cancellation period ended, and acknowledged that your statutory right to cancel would be lost at that point.
Nintendo will not begin with the performance before Nintendo enables you start using the content. This may be before the statutory cancellation period ends.
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