Hi,Thank you for your message!
I can confirm that your contract includes the current spot price of electricity plus a margin of 0.49 c/kWh, and a €0 monthly fee for the next X(insert here the customer discount period, you cna check from excel) months. Normally, our monthly fee is €5.99/month.
All our contracts are valid until further notice, and you can terminate your contract at any time with a 14-day notice period. You can also find the full terms and conditions on our website.
Please note that we unfortunately do not send a separate written contract file for customers who have signed up via a comparison site. We receive the same information from the comparison site that appears in your order confirmation, and the contract is created based on those exact terms. You will also receive a separate confirmation from us by email.
If, for any reason, the contract cannot be activated on your preferred start date (for example, due to an overlapping agreement), we will always contact you directly.
Your invoices will be available in the app and sent by email. There you can see a breakdown of the margin price and any applicable discounts.
Please don’t hesitate to contact us if you have any questions or thoughts regarding this.
Have a great week!
Best regards,
Greenely
