You have the right to cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if the order relates to goods or multiple lots or pieces delivered separately) or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (e.g. CD or DVD).
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You will have to bear the regular cost of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be sent back does not exceed the amount of 40 euros, or if, where the price of the goods is higher, you, at the date of the cancellation, have not yet paid the consideration or paid a contractually agreed partial payment.
Otherwise the return the goods is at no cost for you. Goods not suitable for parcel shipment will be picked up from you.
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In addition to your statutory rights, Amazon provides you with the following voluntary returns guarantee:
Products from sold by Amazon EU SARL can be returned within 30 days of receipt of the products to Amazon EU SARL if none of the
exceptions applies, and
if the products are complete and are in the same condition as upon receiving.
If you return products according to this voluntary returns guarantee, we will refund to you the purchase price already paid by you, but not the delivery costs of your initial purchase. Likewise the transport risk and return costs are borne by you. The costs of delivery and return are only refunded for returns of clothing or shoes from our sites.
This returns guarantee does not affect your statutory rights and therefore does not affect your right of cancellation as described above.