Dear xxxxx,
Thank you for accepting my call.
Sometimes packages get lost in transit and we are not able to predict this, unfortunately, even though we would like to, since having a dissatisfied customer is not our goal.
I would be more than glad to send you a replacement for this item, however, I do not have the option to do so because this item is currently out of stock. Only third party sellers on our website are offering it and creating replacements from third party seller's inventory is not possible due to contracts we have with them.
A possible solution would be to order completely the same item but with 525GB of storage
and we would, as a sign of apology, remove the shipping charges from your new order. I am very regretful to hear that this solution is not suitable for you.
As we agreed, you will wait for this item to become available and we will send you a replacement then. Please contact us as soon as this item becomes available and we will immediately send you a replacement, completely free of charge.
I hope you find this information helpful.
Thank you for your patience and understanding. It is highly appreciated!
If you have any other inquiries, please don't hesitate to contact us! We would love to hear from you again, and assist you in every way we can!
750-gigaen versio (huom. ilmaiset postit):
tilalle tarjottu 525-giganen versio (erikoistarjous:ilman postimaksuja):
Suomi -ALVilla (jonka Amazon laskee automaattisesti mukaan): 133,90€