Toimitus myöhästyy jälleen.
11/06: Production status
First of all, we want to apologize for not updating you this last month. Indeed, we had to deal with some issues and we wanted to solve problems first before to give you some news.
What happened?
Since our last news, we validated the final design and developed toolings for the production. We launched first units to validate the production process. We received new units at Calyos and realized the quality was far away from what expected, as you can see below.
scratch on the chassis
twisted radiator fins
fins hole deburring missing
hole not requested for the mouting and bad threading
In order to deliver a high end chassis, we had to quickly react and find others manufacturers. Fortunately, these past weeks, we found new partners very promising who will help us to continue the production – and the project. Indeed, the point was also to confirm we could continue NSG S0 production. As said, it was very complicated and stressful weeks for the team.
Now, we are working on prices negotiation and also new toolings for these new partners. In the same time, we launched in production flexibles (tubing), front panel and riser. These parts will arrive at Calyos in 4 weeks, as initially planned.
What are the consequences?
As you can imagine, we lost time this last month in order to solve this quality issue (around 1 month). Now, we have to develop new toolings for these new partners and this requires design and work, which implies one more month of delay.
What about shipment?
At this time, we are waiting for feedback from new manufacturers. It is too early to announce a new shipment date and we don’t want to promise something which could be false in a couple of weeks. What we can promise is we are doing our best to ship as fast as possible your chassis. As soon as we have news from these new partners, we will keep you in touch.
We know this is a strong hit for all of you, and we are sorry for this. Considering all troubles we dealed with these last weeks, we are relieved this project can still continue. It’s always hard to announce bad news and we hope you will understand why we delayed the shipment.
What about graphic cards?
As some of you could upgrade their components with new Nvidia releases, we will update the list of compatible graphic cards and backers/customers who need to upgrade their card will be able to update us by email at
fanless@calyos-tm.com
What is planned these next weeks?
Calyos and Watermod will showcase the NSG S0 at Paris Games Week this week, on Materiel.net booth, in partnership with MSI france and SeaSonic. This will be the same version of the chassis you will receive. We will post pictures on our Facebook page and in the “news” section on fanlessfan.com
We also plan to bench the NSG S0 in the upcoming weeks. The idea is to show you regular benchs with components, as we received some units of our new cooler block. You can let us know by comments if you prefer a video live or not. We will let you know quickly which components we will test but don’t hesitate if you have any suggestion.
What about options?
Many of you are waiting for options getting available online (closed version or XL option). Options are ready since a couple of weeks. Regarding events of these past weeks, we decided to not launch options online as we wanted to be sure everything will be fine with the production. It should be available in the upcoming weeks, now.
Once again, we are deeply sorry for this bad news and we want to thank you in advance for your kind understanding.
Calyos